Shipping policy

 *Note: Due to COVID-19 restrictions, orders will arrive later than expected. Please allow 3-7 additional days for your order to arrive.

Order processing

All orders are sent to the fulfillment center for dispatch within 3 business days after the order is placed. This does not apply to custom products.

Manufacturing Process:

Our custom keycaps and keyboard sets are made by independent artists around the world. Some of them are made after ordering, so it might take a week or two before your product is manufactured and ready to ship out. This does not apply to some products that are in stock.

Shipping

Our goal is to offer you the best shipping options, no matter where you live. We deliver to hundreds of customers across the world every day, ensuring that we provide the highest levels of responsiveness to you at all times. Due to COVID*19 all our packages have been delayed at the point where we cannot guarantee shipping times faster than 4 weeks

Cancellation

We accept order cancellations within 24 hours of ordering. If the order is cancelled you will get full refund. We cannot cancel the order if the product is already shipped out or our artists have began the manufacturing process. Please contact us at contact@keycapland.com for cancelation requests.